Topic: Problems with account

Hello support-team,

I have a 25 GB (Starter Plan - paid vor one year) account, but since today (20.03.2016) my account shows only 10 GB and when I click on "my account" this is shown.
Typ: member since 2024-03-26
10 GB
Okay, as far as I know, time traveling is not yet invented .... :-)
Could you please take a look into ma account?
Thanks
Ghost

Last edited by ghostshadow (2016-03-20 21:35:57)

Re: Problems with account

Hello ghostshadow,

Please also send this types of requests to support@cloudme.com to make sure to get the fastest and best service :-)
Anyhow, it seems as if our team has solved your issue and we apologize for the inconveniance.

Best regards
Per